Returns & Refund Policy
At Yourhomedeco, customer satisfaction is important to us. If you are not fully satisfied with your wall art purchase, eligible physical items can be returned or exchanged within 30 days from the date of delivery.
Eligibility Requirements
To be accepted for a return, items must meet these conditions:
Unused and maintained in original condition
Returned with all original packaging, accessories, and included hardware
Accompanied by valid proof of purchase (such as an order confirmation or receipt)
Not customized beyond the standard options available on the product page
Return Process
Before returning any item, you must contact us at contact@Yourhomedeco.shop to request authorization. Once your request is approved, we will provide:
A prepaid return shipping label
Instructions for secure packaging
A Return Authorization Number (RA#), which must be clearly visible on the outside of the package
Please note that returns sent without prior approval will not be accepted or processed.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us promptly. This includes:
Damage to the frame, print, or packaging
Receiving the wrong size, design, or color
Missing parts or mounting components
We will assess the issue and arrange an appropriate resolution.
Non-Returnable Items
Certain items are not eligible for return:
Personalized or custom-made products (including items with added text or images)
Final sale or clearance items
Products damaged after delivery due to misuse or improper handling
Exchanges
If you would like to exchange an item, please complete the return process for the original product and place a new order separately. Once your return is approved, any eligible refund can be used toward your new purchase.
Refund Timeline
After your return is received and inspected (usually within 3–5 business days), we will notify you of the approval status. Approved refunds are issued to the original payment method within 5–7 business days. Depending on your bank or payment provider, additional processing time of 3–10 business days may apply.
Contact Details
Email: contact@Yourhomedeco.shop
Phone: +1 617 852 3223
Address: 1501 SE 15th St, Oklahoma City Oklahoma 73129, United States